FAQ

Frequently Asked Questions

The latest technology in moisture detection.

Turning the heat up will stimulate evaporation but without dehumidification, you will get secondary damage.

True hardwood flooring can be dried without removal. ABC has invested in special equipment and training in hardwood driving.

Furniture often dries out with little to no damage. However, some fabrics bleed and shrink. Also, sometimes wood furniture is left splitting and becomes unsalvageable.

We try our hardest to provide limited inconvenience as possible. We typically can dry your home without having to move out. May be a nuisance and loud drying, but you can stay.

We don’t like to move anything out so we can utilize drying equipment to dry everything the same.

If dried properly, sheet rock becomes stronger after dried so if you ceiling has water staining then it can be sealed and painted in place.

Opening doors and windows sometimes helps- especially if humidity is low outside. We sometimes use a process where we heat up the house and then “burp it” (or burping) by opening the doors and windows for a short period of time. This extracts humid air from inside to outside.

Yes, you can walk in the areas being dried.

When dried properly, carpet can easily be dried and cleaned without unnecessary replacement. If delaminating has occurred, then it will need to be replaced.

ABC will perform regular equipment monitoring to ensure proper drying techniques are being applied.

Equipment is rented by the day. It cost about the same as a refrigerator to run.

A small kitchen fire can typically be restored in about 2 weeks. However, depending on the severity of the house fire, it can take as long as a year.

You can clean your own home after a fire, however, we use special sponges and chemicals to clean without causing permanent damage.

Typically a fire requires you to move out temporarily to prevent cross contamination.

When you hire ABC you do not have to hire anyone else because our partner company, RenovationPro (www.RenovationPorHSV.com) does the needed contract work.

Yes we utilize climate controlled storage to store clean items after a fire.

Yes you will have full access to your belongings.

Mold is a fungus that grows on building material when there is the right amount of moisture, humidity, temperature, or food.

Some molds have carcinogenic properties and have been linked to cancer and many respiratory disorders.

Mold growth is caused by extended periods of wet materials, about 20% moisture content, and relative humidity about 60%.

Mold is typically found by smell or you can see it growing. We can provide testing to determine the types and levels of mold within the structure.

The best way to prevent mold is to keep things dry and maintain controlled indoor climates running your HVAC and properly maintaining your unit.

In the state of Alabama, there are no requirements licensing for mold removal. However, we highly recommend at a minimum consulting a professional to determine best methods and procedures.

There is no limits established by the EPA for acceptable levels of mold. We use the like and kind lower levels. We take an outdoor sample to determine what kinds and how much are in your area. The indoor should have similar makeup as outdoors but with lower levels. If higher levels or different type is present, then we will find the problem.

Yes, we have a partner company, RenovationPro (www.RenovationProHSV.com)

From Our Customers

"Evan and his team did a phenomenal job in fixing the finish on my hardwood floors. They buffed, cleaned, and re-coated them to perfection. Before they did their work, you could visibly see scratches from my dog's claws all over them. Their process was quick and about half the cost of getting them completely sanded and refinished. You cannot see the scratches any more. They are smooth and shiny and look great!"

- Samantha Franceschi Brinkley
ABC Cleaning and Restoration
2020-03-01T19:53:51-06:00
"Evan and his team did a phenomenal job in fixing the finish on my hardwood floors. They buffed, cleaned, and re-coated them to perfection. Before they did their work, you could visibly see scratches from my dog's claws all over them. Their process was quick and about half the cost of getting them completely sanded and refinished. You cannot see the scratches any more. They are smooth and shiny and look great!" - Samantha Franceschi Brinkley
"Staff very knowledgeable and professional. Completes work as promised on time and according to estimate. Would definitely use again. Worker John is exceptional and should be compensated accordingly."

- Kimberly Wallace
ABC Cleaning and Restoration
2020-03-01T20:04:42-06:00
"Staff very knowledgeable and professional. Completes work as promised on time and according to estimate. Would definitely use again. Worker John is exceptional and should be compensated accordingly." - Kimberly Wallace
"I have used ABC Cleaning and Restoration twice in the past 7 years for mold remediation and water removal. They are professional , quick to respond , and will ensure the job is done right, from start to finish! I highly recommend calling them for any of your restoration needs!"

- Amanda Humphrey
ABC Cleaning and Restoration
2020-03-01T20:05:05-06:00
"I have used ABC Cleaning and Restoration twice in the past 7 years for mold remediation and water removal. They are professional , quick to respond , and will ensure the job is done right, from start to finish! I highly recommend calling them for any of your restoration needs!" - Amanda Humphrey
"We have used ABC Cleaning and Restoration for many, many years. They do all our carpet cleanings, carpet stretching, mold testing, water removal from busted pipes, etc. Evan Willis and his team are top notch and I trust them with houses I help people sell or any of our managed properties. If I call, they answer the phone or return my call promptly. In my business, people are always moving in or moving out of a house! I appreciate their dedication to good customer service, ethical standards and their expertise in their field if business."

- Carolyn Dietrich
ABC Cleaning and Restoration
2020-03-01T20:06:31-06:00
"We have used ABC Cleaning and Restoration for many, many years. They do all our carpet cleanings, carpet stretching, mold testing, water removal from busted pipes, etc. Evan Willis and his team are top notch and I trust them with houses I help people sell or any of our managed properties. If I call, they answer the phone or return my call promptly. In my business, people are always moving in or moving out of a house! I appreciate their dedication to good customer service, ethical standards and their expertise in their field if business." - Carolyn Dietrich
"I had a great experience working with ABC. They responded to a water leak immediately and were easily accessible and helpful throughout the repair process. They were patient in answering all of my questions and very thorough with their explanations."

- Jonathan Pryor
ABC Cleaning and Restoration
2020-03-01T20:06:54-06:00
"I had a great experience working with ABC. They responded to a water leak immediately and were easily accessible and helpful throughout the repair process. They were patient in answering all of my questions and very thorough with their explanations." - Jonathan Pryor
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ABC Cleaning and Restoration

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